Support from real people who love to help

PartsTech’s industry-leading service and support is here to help you every step of the way.

Get up and running in no time

With dedicated specialists to help you configure your account, set up your wholesale suppliers, and integrate your management system, you can start searching for parts, creating estimates, and placing orders in no time.

95% satisfaction rate

We wish you could never experience a problem. But, hey, it’s software and things can get weird sometimes. That’s why our team is always available to help and get you back on track. In fact, we’ll not only resolve your issue on the first call, we’ll make sure you feel great about your experience. Customers are satisfied with the PartsTech support experience more than 95% of the time.

Talk to a human, not a robot

You’re in the business of dealing with people, with urgent needs. You don’t have time to get stuck in some long, winding routing system that won’t let you talk to a human. With PartsTech support, you’ll talk to a human almost instantly.

Monday-Friday: 8am -8pm ET

➝ Call (866) 308-5193

➝ Contact Support via Email

Simply the best. Unbelievably easy to use and always up. Makes sales much easier and more profitable. After using a prior industry standard and switching to this product life has become SO much easier. Implementing the product was easy, as is using it. Most of all I have seen record sales since implementing.

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Brian S.

Owner

Overall, it makes my day go a lot smoother than it used to. All because it saves me TIME! I love being able to search for parts from all my vendors in one location. It also easily lets me add those parts to my estimate without having to type each one in!

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Stephaney L.

Service Manager

PartsTech has improved parts margins and speed of service. I love being able to see multiple suppliers simultaneously, both their availability and prices.

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Wayne H.

Service Manager

Reduces phone time by 80% to vendors. Having multiple vendors in one sight is wonderful. The fact that Tracs/PartsTech now allows parts to be billed and ordered to repair orders makes life a lot easier.

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TeeKee C.

General Manager

Wonderful timesaver! They have been great to deal with, good communication, and lots of improvements. It saves so much time by cross-shopping all the local parts stores!

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Alex R.

Co-Owner

Great tool to save time and money! Overall it has saved our advisors so much time not having to call multiple vendors or use 6 different logins. We can see everything all at once and which warehouses items are located. We can submit an order to all vendors at once also.

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Brandon B.

Corporate Parts Director

Great product for a shop of any size. This is a great software to use from starting a new shop all the way up to a company with multiple locations.

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Joshua E.

Franchise Operator

This application has decreased the amount of time it takes to find what is needed.

Louis Combs

Meet Your Mechanic

I have done this for years and PartsTech really speeds up the process.

Luis Pereyra

DeLand Auto Fix

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