Customer Story

How one mobile mechanic uses PartsTech — L5 Mobile Tech LLC

July 27, 2024
Real Customers
3 min read

L5 Mobile Tech LLC is a dynamic mobile mechanic business based in Fallbrook, California. Owner Jesus Lopez has built a solid reputation by servicing daily driver vehicles and heavy equipment — including construction and agricultural machinery. Known for his reliable mobile services, Jesus caters to individuals and businesses, offering convenient on-site repairs for personal vehicles at private residences and fleet services for companies with a large number of vehicles onsite.

Pausing work to cross-reference, order, and pickup parts 

Before integrating PartsTech into his workflow, Jesus spent significant time manually cross-referencing part numbers. This process involved numerous phone calls to suppliers to ensure the correct parts were identified and sourced. While L5 Mobile Tech’s reputation for thoroughness and accuracy of service with the right parts was strong, this method was time-consuming and inefficient since Jesus had to pause work on vehicles to track down and pick up parts. 

Cross-referencing parts is fast and simple with PartsTech

When Jesus decided to check out PartsTech, he was blown away by how fast he could cross-reference part numbers and get parts ordered. “PartsTech’s ability to quickly and accurately cross-reference part numbers has drastically reduced the time I spend trying to find a part. Before, I was calling suppliers for help cross-referencing a part number and waiting for them to call me back,” said Jesus, “It’s so easy to use, and it is saving me so much time!”  

Blending strong supplier relationships with the power of PartsTech 

Operating as a mobile mechanic comes with unique challenges, particularly the time lost traveling to and from parts stores or trying to wrap up a job to get to a part store before it closes. 

With PartsTech and strong relationships with his suppliers, Jesus can now have parts delivered directly to each mobile job site — eliminating the need to stop work to pick up parts. “I’m sure every mobile mechanic will face a unique situation with parts delivery when using PartsTech, but in my case, I have really strong relationships with my suppliers,” said Jesus. “I walked into the back one day and talked to my guy at each supplier and asked them if I could have parts delivered directly to my various job sites. I let them know I was starting to use PartsTech, and they told me just to add the address of the job site into the notes section in PartsTech before submitting an order, and they would be happy to make the delivery to me.” 

Having parts delivered directly to each mobile job site has solved a major logistical problem for Jesus since he rarely has to leave a job site now to pick up parts. Instead, he can keep working and moving a job along while the parts are en route to the job site — significantly boosting Jesus’ productivity. 

Speaking to other mobile mechanics, Jesus says, “Even if your local suppliers cannot deliver parts to each of your mobile job sites, I’d encourage you to use PartsTech and have parts delivered to your business address (which I’m assuming is your home address). That way, you don’t have to run all over town to parts stores to get parts or rush to finish a job before the part stores close. Instead, when you get home, the parts will be there waiting for you.” 

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