Access essential insights on repair shop trends and industry challenges driven by a survey of nearly 700 repair shop professionals!
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Here's a look at shop strategies for retention, career development, and the steps shops are taking to build a stronger workforce.
Discover Average Repair Order (ARO) boosters shops are implementing to keep customers happy and businesses thriving.
Across the industry, the technician shortage remains one of the most pressing challenges. See how top shops are navigating it.
From the time it takes to write a repair order (RO) to a shop’s gross annual revenue, discover the operational data behind top shops!
See how top shops communicate the cost of delayed maintenance to customers wanting to hold on to their vehicles but are behind on maintenance.
Understand consumer spending behaviors and vehicle maintenance decisions to better engage and educate your customers.
Built from insights of nearly 700 shops, discover the challenges and opportunities shaping auto repair today and where the industry is headed
In this on-demand webinar, shop owner Liz Perkins shares real-world insights on shop operations, technician challenges, customer spending trends, and strategies to streamline the parts ordering process. See how digital parts procurement tools like PartsTech help shops find and order parts faster, reduce time spent sourcing parts, and keep repairs moving.
2026 is here along with major trends for auto repair. See what trends we're tracking, and how to stay ahead of them!
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Dave chose years ago to share his shop’s finances, including P&L statements, with his team. He has never regretted this choice. He wants every employee to understand how revenue is used — covering everything from equipment and operational expenses to salaries and business growth. This transparency also shows how net profit allows his shop to handle unforeseen expenses like equipment breakdowns or necessary tool upgrades without resorting to debt financing.
To explore why technician mentorship is crucial and help you consider its implementation in your shop, we spoke with Scott Brown, owner of Connie & Dick’s Service Center Inc. in Claremont, California. “I agree that mentorship needs more focus.” says Scott, “I’ve been growing mentorship in my shop, and it makes a big difference.”
During our recent webinar series focused on parts markup strategies for auto repair shops, we received many questions and comments from shops highlighting the c…
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Discover Our BlogsClear communication with your customers can make your auto repair business stand out from other repair shops. This is because careful and proactive communicatio…
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