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In this on-demand webinar, shop owner Liz Perkins shares real-world insights on shop operations, technician challenges, customer spending trends, and strategies to streamline the parts ordering process. See how digital parts procurement tools like PartsTech help shops find and order parts faster, reduce time spent sourcing parts, and keep repairs moving.
Check out real demos of the latest PartsTech features from 2025 that make finding and ordering parts faster and easier.
At AAPEX 2024, PartsTech had the opportunity to connect with suppliers and manufacturers — deepening our understanding of the industry's shifting priorities.
Engaging with first-time visitors, long-time users, and everyone in between at SEMA 2024 gave us fresh insights and meaningful perspectives. Each conversation — whether with a new face, a familiar customer, or a trusted partner — helped refine our understanding of what shops truly need and underscored our drive to serve the industry better.We asked one of our employees who attended SEMA for the first time to staff the PartsTech booth to share what stood out to him. Here is a summary of Stefano Fenzo’s experience.
How to mark up auto parts may be one of the biggest questions that auto repair shop owners have, which is why PartsTech invited Cecil Bullard, Owner and CEO of The Institute for Automotive Business Excellence, to join us for a webinar series on the topic.
We had a blast with everyone who joined us for the PartsTech end-of-year demo webinar — a big thank you to all who tuned in live and contributed to the session …
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Dave chose years ago to share his shop’s finances, including P&L statements, with his team. He has never regretted this choice. He wants every employee to understand how revenue is used — covering everything from equipment and operational expenses to salaries and business growth. This transparency also shows how net profit allows his shop to handle unforeseen expenses like equipment breakdowns or necessary tool upgrades without resorting to debt financing.
To explore why technician mentorship is crucial and help you consider its implementation in your shop, we spoke with Scott Brown, owner of Connie & Dick’s Service Center Inc. in Claremont, California. “I agree that mentorship needs more focus.” says Scott, “I’ve been growing mentorship in my shop, and it makes a big difference.”
During our recent webinar series focused on parts markup strategies for auto repair shops, we received many questions and comments from shops highlighting the c…
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Discover Our BlogsClear communication with your customers can make your auto repair business stand out from other repair shops. This is because careful and proactive communicatio…
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