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PartTech’s customer, Tom Ham, President of Auto Centric, shares how customer reviews impact his shop and how he and his team proactively handle asking for and responding to reviews.
Learn from Chris Enright, owner of Enright Automotive, as he shares his experience of starting his shop — the good, the bad, and everything in between — to help you pave your path to success.
Learn from Dave Kusa, owner of Autotrend Auto Repair and ACT Group coach, as he explores the key metrics to monitor and share for business health and profitability.
PartsTech Customer, Lauralee (Lola) Schmidt, COO of Schmidt Auto Care, how you can transform your auto shop through the meticulous creation of processes for every nook and cranny of your operations.
Watch our on-demand webinar to see a demo of new ways PartsTech can help you streamline parts ordering, reduce ordering errors, and increase shop efficiency using free interactive vehicle diagrams.
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Dave chose years ago to share his shop’s finances, including P&L statements, with his team. He has never regretted this choice. He wants every employee to understand how revenue is used — covering everything from equipment and operational expenses to salaries and business growth. This transparency also shows how net profit allows his shop to handle unforeseen expenses like equipment breakdowns or necessary tool upgrades without resorting to debt financing.
To explore why technician mentorship is crucial and help you consider its implementation in your shop, we spoke with Scott Brown, owner of Connie & Dick’s Service Center Inc. in Claremont, California. “I agree that mentorship needs more focus.” says Scott, “I’ve been growing mentorship in my shop, and it makes a big difference.”
During our recent webinar series focused on parts markup strategies for auto repair shops, we received many questions and comments from shops highlighting the c…
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Discover Our BlogsClear communication with your customers can make your auto repair business stand out from other repair shops. This is because careful and proactive communicatio…
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