Software Usage in Auto Repair Shops: A Snapshot
(Below is an expert from PartsTech’s 2025 State of General Auto Repair Shops in the U.S. report.) PartsTech surveyed 752 shops and spoke with industry experts t…
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(Below is an expert from PartsTech’s 2025 State of General Auto Repair Shops in the U.S. report.) PartsTech surveyed 752 shops and spoke with industry experts t…
Attracting skilled technicians is only half the battle — retaining them also requires a strategic approach.
Most repair shops service only a small number of EVs each year. Whether due to little customer demand, historically limited access to EV repair information and parts, or a lack of training, 25% of shops do not work on EVs, and 70% report that EVs account for 10% or less of their annual car count.
(Below is an expert from PartsTech’s 2025 State of General Auto Repair Shops in the U.S. report.) Running your repair shop is about more than fixing cars — it’s…
The average shop size among respondents is 6 bays, with 81% of shops having 8 bays or fewer. On average, shops service 2.2 vehicles per bay per day. This means that the average 6-bay shop services approximately 13 vehicles per day. 2.2 vehicles per bay per day.
Discover benchmark data, expert insights, and free resources to drive your auto shop’s growth in 2025.
Discover how Motoro Cars constantly works to increase their average repair order (ARO) by strategically executing on multiple actions. Their success lies in balancing the art of delivering efficiency and transparency while ensuring customers feel educated, valued, and cared for.
If your 6-bay shop operates like a well-oiled machine and you have the capacity for more vehicles, adding a second service advisor is a wise decision. However, many shops need to make some improvements before hiring another service advisor.
While many shops have embraced advanced diagnostics, streamlined customer communication tools, and modern shop management systems, parts ordering is an area where many shops still have a lot of opportunities to make small changes that yield significant benefits.
At AAPEX 2024, PartsTech had the opportunity to connect with suppliers and manufacturers — deepening our understanding of the industry's shifting priorities.
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Dave chose years ago to share his shop’s finances, including P&L statements, with his team. He has never regretted this choice. He wants every employee to understand how revenue is used — covering everything from equipment and operational expenses to salaries and business growth. This transparency also shows how net profit allows his shop to handle unforeseen expenses like equipment breakdowns or necessary tool upgrades without resorting to debt financing.
To explore why technician mentorship is crucial and help you consider its implementation in your shop, we spoke with Scott Brown, owner of Connie & Dick’s Service Center Inc. in Claremont, California. “I agree that mentorship needs more focus.” says Scott, “I’ve been growing mentorship in my shop, and it makes a big difference.”
During our recent webinar series focused on parts markup strategies for auto repair shops, we received many questions and comments from shops highlighting the c…
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Discover Our BlogsClear communication with your customers can make your auto repair business stand out from other repair shops. This is because careful and proactive communicatio…
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