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See how top shops communicate the cost of delayed maintenance to customers wanting to hold on to their vehicles but are behind on maintenance.
On-demand PartsTech webinar highlights fast and easy parts & tire ordering, custom templates, order tracking, and more.
Running a repair shop means running a business, and that requires managing a budget, overseeing payroll, and, at the end of the day, turning a profit. However, …
Here are a few of the top skills service writers need to master and how PartsTech gives them the tools to manage each one!
Here are our top five features from the first half of 2025, each designed to save you time and keep your shop running like clockwork!
More and more auto repair shops are adopting the four-day work week. Learn the potential benefits and what it takes to make the shift!
Attracting skilled technicians is only half the battle — retaining them also requires a strategic approach.
Discover benchmark data, expert insights, and free resources to drive your auto shop’s growth in 2025.
Discover how Motoro Cars constantly works to increase their average repair order (ARO) by strategically executing on multiple actions. Their success lies in balancing the art of delivering efficiency and transparency while ensuring customers feel educated, valued, and cared for.
If your 6-bay shop operates like a well-oiled machine and you have the capacity for more vehicles, adding a second service advisor is a wise decision. However, many shops need to make some improvements before hiring another service advisor.
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Dave chose years ago to share his shop’s finances, including P&L statements, with his team. He has never regretted this choice. He wants every employee to understand how revenue is used — covering everything from equipment and operational expenses to salaries and business growth. This transparency also shows how net profit allows his shop to handle unforeseen expenses like equipment breakdowns or necessary tool upgrades without resorting to debt financing.
To explore why technician mentorship is crucial and help you consider its implementation in your shop, we spoke with Scott Brown, owner of Connie & Dick’s Service Center Inc. in Claremont, California. “I agree that mentorship needs more focus.” says Scott, “I’ve been growing mentorship in my shop, and it makes a big difference.”
During our recent webinar series focused on parts markup strategies for auto repair shops, we received many questions and comments from shops highlighting the c…
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Discover Our BlogsClear communication with your customers can make your auto repair business stand out from other repair shops. This is because careful and proactive communicatio…
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