Access essential insights on repair shop trends and industry challenges driven by a survey of nearly 700 repair shop professionals!
Find Out More →
PartTech’s customer, Tom Ham, President of Auto Centric, shares how customer reviews impact his shop and how he and his team proactively handle asking for and responding to reviews.
This week, we invited Chris to join PartsTech for a webinar to dive deeper into his experiences of starting his own shop. Below, you will find a summary of some of the top insights shared by Chris. We highly encourage you to watch the on-demand recording of the webinar.
Even a well-designed matrix will only succeed if applied and managed correctly. To do this, here are some things you should avoid:
Learn from Chris Enright, owner of Enright Automotive, as he shares his experience of starting his shop — the good, the bad, and everything in between — to help you pave your path to success.
Are you thinking about starting your own auto repair shop? Whether you’ve been in the automotive industry for years or are considering entering the industry by way of shop ownership, starting a shop from scratch is challenging, but it can also be an incredibly rewarding journey.
To have financial transparency with your team, you must regularly track specific metrics to keep a pulse on your shop’s performance and have the opportunity to make adjustments to maximize profits. In our recent webinar, Dave Kusa joined us to share more about financial transparency in auto shops and provided a helpful list of metrics he recommends every shop should track. Here’s a summary of his recommendations:
Learn how to quickly build a good, better, best tire quote and easily send it to a customer.
Learn from Dave Kusa, owner of Autotrend Auto Repair and ACT Group coach, as he explores the key metrics to monitor and share for business health and profitability.
Your Posted Labor Rate is the labor rate that your customers see on their invoice. To determine its effectiveness in getting you the margins you need to hit your profit goals, you must understand two critical figures:
In order to take the first step towards creating a strong labor rate strategy for your shop, there are numbers that you know and come to the table with. We asked The Repair Shop of Tomorrow to share their expertise with you to help you find and calculate those numbers to begin to uncover what your labor rate should be.
No resources match your search.
Dave chose years ago to share his shop’s finances, including P&L statements, with his team. He has never regretted this choice. He wants every employee to understand how revenue is used — covering everything from equipment and operational expenses to salaries and business growth. This transparency also shows how net profit allows his shop to handle unforeseen expenses like equipment breakdowns or necessary tool upgrades without resorting to debt financing.
To explore why technician mentorship is crucial and help you consider its implementation in your shop, we spoke with Scott Brown, owner of Connie & Dick’s Service Center Inc. in Claremont, California. “I agree that mentorship needs more focus.” says Scott, “I’ve been growing mentorship in my shop, and it makes a big difference.”
During our recent webinar series focused on parts markup strategies for auto repair shops, we received many questions and comments from shops highlighting the c…
Dive into our blog for the latest updates, tips, and thought-provoking insights
Discover Our BlogsClear communication with your customers can make your auto repair business stand out from other repair shops. This is because careful and proactive communicatio…
Are you a current PartsTech Customer? Check out our help center knowledge base
