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PartsTech For Developers:
There are several factors that go into running a successful shop. Loyal customers, talented techs, and a great reputation in your community can make or break a …
Knowing why someone decides to try a product or service is key in understanding how it helps a market in general. What problem did it solve? How does it make th…
You rely on your shop management system (SMS) for everything…billing out labor, shop fees, maintaining customer records & history of repairs, etc. These systems…
You may be thinking “How does ordering my parts online make any difference at all to my customer? They don’t care about all that.” Fair question. But the reali…
There are over 300 million cars and trucks on the road today. When it comes to servicing those vehicles there’s only one thing that matters, getting parts that …
Imagine you run a custom truck shop and you have a job to install a lift kit and new LED lights on a 2016 Chevy Colorado. Nice sized job but only one problem…no…
Relationships matter in business. When you opened your shop, one of the first things you probably did was line up suppliers to get you the parts you needed for …
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Dave chose years ago to share his shop’s finances, including P&L statements, with his team. He has never regretted this choice. He wants every employee to understand how revenue is used — covering everything from equipment and operational expenses to salaries and business growth. This transparency also shows how net profit allows his shop to handle unforeseen expenses like equipment breakdowns or necessary tool upgrades without resorting to debt financing.
To explore why technician mentorship is crucial and help you consider its implementation in your shop, we spoke with Scott Brown, owner of Connie & Dick’s Service Center Inc. in Claremont, California. “I agree that mentorship needs more focus.” says Scott, “I’ve been growing mentorship in my shop, and it makes a big difference.”
During our recent webinar series focused on parts markup strategies for auto repair shops, we received many questions and comments from shops highlighting the c…
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Discover Our BlogsClear communication with your customers can make your auto repair business stand out from other repair shops. This is because careful and proactive communicatio…
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