2025 PartsTech Report: State of General Auto Repair Shops in the U.S.
Discover benchmark data, expert insights, and free resources to drive your auto shop’s growth in 2025.
Industry Trends & InsightsShop Tips & Best Practices
Access essential insights on repair shop trends and industry challenges driven by a survey of nearly 700 repair shop professionals!
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Discover benchmark data, expert insights, and free resources to drive your auto shop’s growth in 2025.
If your 6-bay shop operates like a well-oiled machine and you have the capacity for more vehicles, adding a second service advisor is a wise decision. However, many shops need to make some improvements before hiring another service advisor.
The Right to Repair Act ensures consumers have the ability to repair and maintain their products, including choosing where to have them repaired or doing it themselves. For the automotive industry, it means requiring manufacturers to provide independent repair shops with access to the necessary information, tools, and parts to fix vehicles.
It’s no secret that the auto repair industry faces a critical shortage of technicians. Many technicians are leaving the industry due to various frustrations and unmet needs. If the industry wants to turn this shortage around, let’s make sure we listen to the thoughts and voices of those who are the industry's backbone — our auto technicians.
A newsletter offers an excellent opportunity to demonstrate your shop’s expertise, provide valuable automotive tips, and showcase the quality and breadth of services you offer.
We surveyed 618 general auto repair shops across the United States. The State Of General Automotive Repair Shops In The U.S. report presents your benchmark data, trends, and key findings from shops just like yours. The purpose of this data is to help inspire and guide you with insights to steer your shop toward success today and into the future.
Considering which auto repair shop software is best for your business can be overwhelming. However, moving your repair shop to digital solutions is essential to…
Just last year, auto shops could hardly get their hands on an adequate stock of oil filters due to significant supply chain shortages. Sourcing more complex par…
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Dave chose years ago to share his shop’s finances, including P&L statements, with his team. He has never regretted this choice. He wants every employee to understand how revenue is used — covering everything from equipment and operational expenses to salaries and business growth. This transparency also shows how net profit allows his shop to handle unforeseen expenses like equipment breakdowns or necessary tool upgrades without resorting to debt financing.
To explore why technician mentorship is crucial and help you consider its implementation in your shop, we spoke with Scott Brown, owner of Connie & Dick’s Service Center Inc. in Claremont, California. “I agree that mentorship needs more focus.” says Scott, “I’ve been growing mentorship in my shop, and it makes a big difference.”
During our recent webinar series focused on parts markup strategies for auto repair shops, we received many questions and comments from shops highlighting the c…
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Discover Our BlogsClear communication with your customers can make your auto repair business stand out from other repair shops. This is because careful and proactive communicatio…
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